Customer References

I just wanted to say I love your website, almost all of my equipment needs replaced so I'm like a kid in a candy shop when I go to the site.

Henze’s Bakery
Grand Rapids, MI

I recommend Bakery to lots of people. Not only is your web site professional and organized, the salesmen I have dealt with are superb! They are polite, helpful and informed. When I am ready to start my own bakery I will probably buy most, if not all of my equipment through your company.
The new web site looks more organized and offers more on the home page. I was happy enough with the old site but as I look more closely I see ways that it has been improved.
Thanks so much for all your help!
Jean Etue

I'm writing to inform you of the outstanding customer service that my family has received from your company. Working with the highly knowledgeable staff in your sales and customer service department, we have been entirely impressed with their attention to our needs and concerns as we placed a $1,000+ order with your company -- and, based on this experience, it will not be the last large order that we place with We are so impressed, that we have also taken the time to recommend your company to our friends and family, including my brother-in-law, who is a chef by trade! So, thank you again for providing such excellent customer service. 

Mariah K. Boston

I was originally kind of skeptical in purchasing a Hobart L800 mixer from an internet company but I was pleasantly surprised how well everything went from the original order, to delivery, to final installation, and to actual usage. Originally, I had trouble getting the mixer started because of all the built in safety features which I was not familiar with. However, Rick Evans helped me understand how this mixer worked and we eventually got the mixer to operate. He stayed on the phone with me until the mixer was working. If I need anymore restaurant equipment, I will buy it from Thank you very much.

Frank LaBarba
Nick's Pizza
Newburyport, Mass.

Bakery has help my wife and I to realize our dream of opening and operating a small cafe and Pizzeria in Alaska. Darren helped me to figure out what I really needed for equipment, the shipping quote was done in less than a day, and equipment arrived right when promised. Our business is located in bush Alaska and is only accessible only by boat or plane. Darren and were able to deal with these logistical hurdles and get our deck oven, woodblock table, and mixer up here with out any problems at all. Plus their prices could not be beat. Bakery is a great resource to have and I would definitely use them again. Thanks.

Mike Atkins
Homeshore Cafe

Dear Rick,
Got the machine this morning (Friday). I am still unpacking but we should be up and running for the festival.
Thank you again for your effort!  A lot of people will be pleased at this year's National Folk Festival.
Tom Sadowski

I just want to thanks you for the excellent service, fast shipping and great price. I have to share a picture of the Kitchen with the Island installed. The John Boos table is an exact match for our GE Profile kitchen and looks great. The table was delivered over 3 weeks sooner than we expected and your prices could not be beat. If we every need anything that you sell, we will surely do business with you in the future.
Gregory Jones

You have done a great job locating everything that I need.
I am glad that I found the bakery equipment .com web site, it has made opening my business very easy and the help that I have gotten from you has been excellent.
Thanks again,
Neil Freitas
Olympic Bakery

Bakery is defining the equipment business on the internet. Dealing with them is as easy as if they were right down the road from you. They are honest and deliver exactly what they say they will when they say they will. We have been completely satisfied with the quality of their merchandise and more importantly with the quality of their service and the ever increasing extent of their product line.
Ann Bartholomay,
AnnieB's Confections. aided my wife and I greatly while we were setting up and opening our start-up bakery. Their help finding good used equipment and new small wares was invaluable and saved us a lot of time and money. They stood behind the used equipment and made sure to remedy the one small problem we did have with an oven thermostat. Payment was easy with electronic transfer from bank to bank and delivery was timely. 
Todd K. Lang 
Greenbrier Valley Baking Company. 
Lewisburg, WV

Dear Rick:
Received the (used) sheeter in good condition, have it hooked up and running well. Thank you for your superior service and unique ordering system. You certainly will be hearing from me again as things (God I hope!) pick up. . . . . 
Steve Scott

Dear Rick,
Just a quick note to let you know that with just 1.5 hours in time the problem with Comtec 2200 was found and it is working great. Thanks so much for your quick response and direction to remedy the situation. I was really anxious about what was going to happen. You calmed my fears at once. 

Hello my name is Marcella Norris and with my partner Maria A. Serafino we just ordered a deck oven from your Company.
I just would like to express my  appreciation for the help that we received from one of your Representative his name is  Darren and he lives in Canada. He has been a real help and I must admit that we did not look any further into the market because of his nice and helpful attitude.
It has been a real pleasure dealing with him and I  just wanted you to know that he has done a great job with us.
We wish there were more sales man around like him!! Thank you.
-Marcella Norris

. . . the sheeter arrived yesterday. I haven't had a chance to  plug it in yet, but I have to say that I'm tremendously impressed  with the condition of the machine. You were right, and I am proud  to own it. I'll be contacting you soon regarding the need for a large  Hobart mixer - in the 80 to 90 or 120 quart range. You have a customer for life!

- Lisa

Just a quick note to say thanks for your prompt response to our dilemma with the display case. Your quick attention has guaranteed referrals from me in regards to equipment purchased through  
We passed our Health Dept. inspection with flying colors and are open for business!
Thanks again. Here's to a happy holiday season and a prosperous new year. 

-Daniel R. Spencer


A complete list of references are available upon request.